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Q: What is the returns and refund policy?

Q: What if my items are received damaged or are faulty?

Q: What if I need longer bolts/screws and I have not specified in your order?

Q: What if I am missing item(s) from my order received?

Q: What if I need to change or cancel an order?

Q: How long will it take to get a refund?

Q: What about tracking my order?

Q: I have not received my order what do I do?

Q: Which payment options do you accept?

What is your delivery cost?

Q: I wish to view product(s) in person before I buy… can I do that?

Q: I’m entering a product code in your search engine but nothing is coming up?

Q: What if an item is out of stock?

Q: What other diameter handles do you stock?

Q: What are your product codes and where are they?

If we haven't answered your question here please get in touch. We understand that not everybody knows the ins and outs of knobs and we are happy to help!