Returns Policy

All UK returns to Pushka Home are free!

To submit a return please click here: 

 

Create Return

 

You can print a label from the carrier website by clicking the create return link.

Your return will be processed in approximately 7 working days.

 

At Pushka Home, we want all our customers to be 100% satisfied with the service we offer. However, there may be the rare occasion when you need or want to return your order to us. If you’re not happy, we’ll give you your money back (subject to terms and conditions)! 

- We accept returns for refund if received within 90 days from purchase. 

 - For returns please return to the below address and kindly include a return note inside the parcel to state the order number, contact details, reason for return and if you want a refund and once we receive we can process. Please pack well to ensure no damage.

- If the item has arrived damaged the value of this will be deducted from your return/refund.  If there is a return charge to receive this item on our end then this will also be deducted from the refund.

 

 Pushka Home Returns, UNIT 5, SHANNON COMMERCIAL CENTRE, BEVERLEY WAY, NEW MALDEN, KT3 4PT

Please note:

• If you would like to exchange your order for item(s) of higher value, we will contact you for payment details.

• If you are exchanging for goods of lower value we will refund the difference.

• We will contact you to confirm when your exchange or refund has been processed. Please allow up to 14 days.

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